Job Description
Join EQB as a Tech Operations Engineer I, where you'll manage production incidents and enhance service operations for digital banking platforms. Focus on effective incident management and technical collaboration.
In this entry-level role, you will assess incident severity and lead root cause analyses. Collaborate with business and technical teams to drive improvements and create actionable reports, supporting the goal of resilience in service operations. Your expertise will shape the future of digital banking at EQB.
Key Responsibilities: • Assess and manage production incident severity • Lead root cause analysis on service-affecting problems • Create dashboards for tracking metrics and insights • Communicate service updates to key stakeholders • Facilitate incident management calls as needed
Requirements: • Bachelor's degree in a tech area or equivalent experience • Minimum of 3 years in corporate SDLC roles • Proficient in Java programming and API managemen...
In this entry-level role, you will assess incident severity and lead root cause analyses. Collaborate with business and technical teams to drive improvements and create actionable reports, supporting the goal of resilience in service operations. Your expertise will shape the future of digital banking at EQB.
Key Responsibilities: • Assess and manage production incident severity • Lead root cause analysis on service-affecting problems • Create dashboards for tracking metrics and insights • Communicate service updates to key stakeholders • Facilitate incident management calls as needed
Requirements: • Bachelor's degree in a tech area or equivalent experience • Minimum of 3 years in corporate SDLC roles • Proficient in Java programming and API managemen...