Job Description
We're looking for a Technical Account Consultant to deliver ongoing technical consultation, guidance and optimization to our customers in every region.
You will act as a technical consultant for customers who purchase TAM hours with a focus on driving product adoption, value, and renewal.
As a member of our Professional Services team you will understand our managed services offerings and provide presales support in your region.
You understand customer needs and are technically-oriented with a desire to continuously uplevel your skills, creatively solve problems, and liaise with stakeholders across the business to develop solutions and services to solve customer pain points.
**WHAT YOU'LL DO**:
- Deliver technical consultancy hours to customers by providing ongoing expertise, guidance, and product value; meet delivery timelines, milestones, technical optimization goals.
- As a key member of the customer account team, provide pre sales support in your region an...