Job Description
**Technical Account Manager, Mid-west Zone (Remote)**
Serve as the trusted technical leader for major healthcare accounts, proactively managing system performance, strengthening stakeholder relationships, and driving stability, innovation, and long-term customer success across Philips’ managed services solutions.
**Your role:**
+ Serve as a single point of contact to ensure systems are healthy and up and running
+ Provide regular updates on solution performance
+ Monitors trends in case management & engages with customer support to drive resolution to ensure speedy resolution of escalated customer issues
**You're the right fit if:**
+ 5+ years’ experience in complex health system IT environments
+ 3+ years’ experience in consultative, post-sales enterprise solutions using client/server architecture. Additional experience in supporting clinical and/or health care applications a plus.
+ 3+ years’ experience planning and implementing large software installations...
Serve as the trusted technical leader for major healthcare accounts, proactively managing system performance, strengthening stakeholder relationships, and driving stability, innovation, and long-term customer success across Philips’ managed services solutions.
**Your role:**
+ Serve as a single point of contact to ensure systems are healthy and up and running
+ Provide regular updates on solution performance
+ Monitors trends in case management & engages with customer support to drive resolution to ensure speedy resolution of escalated customer issues
**You're the right fit if:**
+ 5+ years’ experience in complex health system IT environments
+ 3+ years’ experience in consultative, post-sales enterprise solutions using client/server architecture. Additional experience in supporting clinical and/or health care applications a plus.
+ 3+ years’ experience planning and implementing large software installations...