Job Description
RocketRez is an all-in-one cloud platform behind some of the fastest-growing toursand attractions. Our platform connects data from every facet of our customers’ businesses to help them manage their revenue like never before. If you’re passionate about people, technology solutions, travel, and ideally exciting attractions, this just may be the career opportunity for you!
We are hiring a Technical Customer Success Manager to be a key customer-facing resource supporting the launch and early success of our next-generation platform, working closely with an inaugural customer at a critical moment in their onboarding journey. At the same time, you will carry a portfolio of accounts on our current platform, ensuring continuity, relationship health, and ongoing growth across both product lines.
The technical component of this role is real but approachable, you don't need an engineering background, but you do need a brain that's comfortable poking around in ...