Job Description
Take your career to new heights as a Technical Field Service Technician with IPG. Deliver hands-on technical support and training for advanced packaging machinery solutions.
This senior technician role demands expertise in troubleshooting and maintaining IPG equipment, ensuring clients receive top-tier service. You'll be pivotal in customer engagements, providing training on equipment use, and documenting best practices in technical sales. This position requires both technical skill and a focus on customer satisfaction.
Key Responsibilities:
• Train customers on packaging machinery operation
• Execute preventative maintenance and service activities
• Conduct installations and repairs on-site
• Collaborate with sales to resolve customer needs
• Keep thorough records of service activities and communications
Requirements:
• Associate degree in a technology field or equivalent
• 5-7 years of relevant experienc...
This senior technician role demands expertise in troubleshooting and maintaining IPG equipment, ensuring clients receive top-tier service. You'll be pivotal in customer engagements, providing training on equipment use, and documenting best practices in technical sales. This position requires both technical skill and a focus on customer satisfaction.
Key Responsibilities:
• Train customers on packaging machinery operation
• Execute preventative maintenance and service activities
• Conduct installations and repairs on-site
• Collaborate with sales to resolve customer needs
• Keep thorough records of service activities and communications
Requirements:
• Associate degree in a technology field or equivalent
• 5-7 years of relevant experienc...