Job Description
About the Team
Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live‑on‑demand content pipelines, ad delivery, and the user‑facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising, triaging issues in real‑time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.
About the Role
We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross‑functional launch war room. You will manage SLAs, own launch readiness for high‑visibility events, drive automation initiatives, and serve as an escalation point for partner teams includi...