Job Description
Job Description
Who You Are
The Technical Specialist – Service Dispatch will play a critical role in supporting service center operations by coordinating schedules between engineers and customers alongside the Service Center Manager. This position ensures efficient customer support for FANUC products within the service center region. Through effective influence and cross-functional coordination of resource management, the Technical Specialist will support the alignment of service center activities with company-wide goals and objectives while fostering a collaborative and customer-focused team environment. This role can serve as a pathway into field service management or other support roles.
How It's Done
+ Coordinate with Supervisor/Manager to schedule resources and materials to perform Field Service work
+ Communicate with customers to determine scope of work details and site schedules
+ Ability to research parts and ...
Who You Are
The Technical Specialist – Service Dispatch will play a critical role in supporting service center operations by coordinating schedules between engineers and customers alongside the Service Center Manager. This position ensures efficient customer support for FANUC products within the service center region. Through effective influence and cross-functional coordination of resource management, the Technical Specialist will support the alignment of service center activities with company-wide goals and objectives while fostering a collaborative and customer-focused team environment. This role can serve as a pathway into field service management or other support roles.
How It's Done
+ Coordinate with Supervisor/Manager to schedule resources and materials to perform Field Service work
+ Communicate with customers to determine scope of work details and site schedules
+ Ability to research parts and ...