Lightspeed

Technical Specialist, Strategic Accounts (Bilingual FR/EN)

📍 Location
Montreal, Quebec
⏰ Job Type
FULL_TIME
📅 Posted
June 23, 2026
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Job Description

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well
 you might just be in the right place!

Lightspeed is seeking a Bilingual (FR/EN)Technical Specialist, Strategic Accounts to join our hospitality support team in Montreal, Quebec. In this role, you won’t just close tickets—you’ll act as the technical anchor for our most valuable and complex global merchants, providing next-level, white-glove support. Partnering closely with Strategic Account Management and our Product teams, you’ll solve deep-dive technical challenges, advocate for critical product improvements, and directly shape the experience that keeps our merchants thriving

What you’ll be doing:

  • Deliver Premium Support: Provide exceptional technical assistance and white-glove customer service to Strategic Accounts via email, phone, video, and on-site engagements.

  • Optimize Busin...

  • Start Your Week Right!

    Apply now and make every Monday exciting with Lightspeed

    Apply for this Position