Job Description
Technical Support Analyst II page is loaded## Technical Support Analyst IIremote type: Remotelocations: Brazil Remotetime type: Full timeposted on: Posted Yesterdayjob requisition id: 31782Hi, I'm your recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.**We are looking for Technical Support Analyst II who will:****- Technical Support:** Provide Level 2 support, resolving production errors and troubleshooting customer issues.- **Development & Maintenance:** Design, write, modify, and debug CSG product applications; perform basic bug fixes.- **System Monitoring:** Perform application health checks, monitor performance, and establish backup/recovery procedures- **Release Management:** Perform release promotions (development to UAT/Production) and support builds using Jenkins/CI tools.- **Testing:** Conduct bug verification, release testing, and beta support for assigned products.- **Documentation:** Update the CSG Support Tool (...