Job Description
About HeyMilo
HeyMilo is one of the fastest-growing AI recruiting platforms in North America, backed by leading Silicon Valley investors and trusted by top staffing agencies, BPOs, and Fortune 100 companies.
Our AI agents automate candidate engagement, eliminate fraud, accelerate screening, and help hiring teams make better decisions, faster. As our customer base grows, so does the complexity of the workflows and real-time systems we support, and we need someone who can dig into the technical details.
About the Role
We're looking for a Technical Support Specialist based in LATAM who can bridge the gap between our users and our engineering team. You'll handle the more technical side of support: investigating real-time session issues, debugging browser and connectivity problems, monitoring system health, and helping resolve complex problems that require more than a scripted answer.
If you like solving puzzles, are comfortabl...