Job Description
Jujur. Honest, trustful, fair.
Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.
We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.
Position: Technical Support Specialist
Location: Lisbon, Portugal
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Provide customer support through phone, email, or chat for product usage, connectivity, and functionality issues.
- Perform initial troubleshooting, including checks on power, network status, and device interfaces.
- Guide users through standard support procedures such as resets, connection checks, a...