Job Description
Job Title: IT Technical Support Specialist
Location: Mississauga, ON
Employment Type: Full-Time
Department: Information Technology
Reports To: IT Manager / Service Desk Lead
Company Overview
We are committed to delivering reliable technology solutions that support our teams and customers. We are currently seeking a skilled IT Technical Support Specialist to join our IT department and provide high-quality technical assistance across the organization.
Position Summary
The IT Technical Support Specialist is responsible for providing first- and second-level technical support across the organization, including troubleshooting, installation, configuration, and maintenance of IT systems, hardware, and software. This role includes hands‑on support for end‑user devices and workplace technology.
Key Responsibilities
- Provide technical support for hardware, software, network, and peripheral issues
- Insta...