Job Description
Sr Specialist, Technical Training (Reference #37627, Waterdown, Ontario)
About the Role
Designs, develops, and delivers technical training programs and supporting materials for customers, service centers, and internal personnel. Collaborates with customer and cross‑functional teams to define training objectives, course content, and learning outcomes aligned with operational and business needs. Translates engineering documentation, field service requirements, and software updates into structured lesson plans, hands‑on exercises, and instructional materials. Ensures all training content remains current with product features, system configurations, and service procedures. Facilitates engaging learning experiences through instructor‑led classroom sessions, virtual delivery, and hands‑on laboratory training. Evaluates training effectiveness through assessments, learner feedback, and post‑training follow‑up, continuously improving course content to ensure applicability ...