Job Description
Location: Remote (Candidates must reside in Hermosillo, Sonora or be available to attend the office when required.)
Schedule
Monday – Friday
8:00 AM – 5:00 PM (Hermosillo Time)
About the Role
Unity Communications is seeking a Telecom Order Processing Specialist to support business wireless operations across multiple U.S. telecom carriers.
This role is ideal for someone who is highly organized, customer-focused, and enjoys working in a fast-paced environment where accuracy and efficiency are essential.
Responsibilities
Process new wireless activations, upgrades, and account modifications.
Support telecom sales teams with customer account setup and order processing.
Manage device orders, exchanges, returns, and customer requests.
Handle billing inquiries and customer escalations.
Maintain accurate documentation and s...