Job Description
Drive customer success as a TELUS Senior Delivery Professional focused on security in St. Catharines, ON. Achieve satisfaction through expert installations and top-class service in residential areas.
In this full-time position, you will excel in providing customers with advanced security solutions while ensuring their specific needs are met. Your role will involve close collaboration with sales teams and contractors. Moreover, your proactive approach in customer interactions will foster lasting relationships while driving revenue opportunities for TELUS services.
Key Responsibilities:
• Deliver solutions tailored to customer expectations
• Identify opportunities to upsell and cross-sell services
• Install and repair security and automation products
• Mentor new technicians during field training
• Engage communities to enhance brand visibility
Requirements:
• Proven track record in customer service and security systems
• Advanced knowledge of smart-home tec...
In this full-time position, you will excel in providing customers with advanced security solutions while ensuring their specific needs are met. Your role will involve close collaboration with sales teams and contractors. Moreover, your proactive approach in customer interactions will foster lasting relationships while driving revenue opportunities for TELUS services.
Key Responsibilities:
• Deliver solutions tailored to customer expectations
• Identify opportunities to upsell and cross-sell services
• Install and repair security and automation products
• Mentor new technicians during field training
• Engage communities to enhance brand visibility
Requirements:
• Proven track record in customer service and security systems
• Advanced knowledge of smart-home tec...