Job Description
Job Summary
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include executing promotional strategies, introducing new services, resolving customer issues, delivering MSA training, and supporting dealer business development. This role emphasizes customer service excellence and effective use of company sales tools and systems. The Territory Manager conducts both in-person and remote customer engagements independently and alongside the Director of Sales and provides ongoing insights on market competition and territory trends.
Duties and Responsibilities
- Delivers proactive, timely customer service across multiple communication channels
- Resolves or escalates issues with effective follow-up
- Collaborates with internal teams to address concerns and strengthen relationships
- Maintains a solution-focused...