Job Description
Overview
Beanfield is building communities through fast and reliable fibre internet. We’re 100% Canadian-based in employees, investments, and operations, with over 35 years of experience connecting Toronto, Montreal, and Vancouver. We view ourselves as Challengers, United, and Care-driven, focused on disruption, teamwork, and well-being.
Come join our team as we continue to connect communities and foster choice by providing fast and reliable fibre Internet to Canadians.
Position Summary
Tier 2 Technical Support Representative – you will assist with troubleshooting and provisioning of commercial customer services and provide advanced technical support. You’ll collaborate closely with internal departments and act as a key escalation point for complex customer issues. If you thrive in a fast-paced environment, enjoy working with cutting-edge networking technologies, and love helping people, this role is for you!