Job Description
Join NRT as a Product Delivery Specialist – AML in Toronto, ON. Your expertise in AML will drive product implementations and enhance customer training experiences.
In this pivotal role, you'll report to the Director of Product Delivery, working closely with the AML Product Owner. Ideal candidates will exhibit initiative, strong communication, and a commitment to outstanding customer service in the gaming sector.
Key Responsibilities:
• Manage implementation calls and coordinate product installations
• Diagnose and troubleshoot AML product issues
• Educate customers on operational use of products
• Provide timely responses to client concerns
• Continuously identify and propose process improvements
Requirements:
• At least 2 years of AML experience in the gaming industry
• Proficiency in Windows Operating System and networks
• Familiarity with software and database systems
• Strong verbal and written communication skills
• Relevant certification (CA...
In this pivotal role, you'll report to the Director of Product Delivery, working closely with the AML Product Owner. Ideal candidates will exhibit initiative, strong communication, and a commitment to outstanding customer service in the gaming sector.
Key Responsibilities:
• Manage implementation calls and coordinate product installations
• Diagnose and troubleshoot AML product issues
• Educate customers on operational use of products
• Provide timely responses to client concerns
• Continuously identify and propose process improvements
Requirements:
• At least 2 years of AML experience in the gaming industry
• Proficiency in Windows Operating System and networks
• Familiarity with software and database systems
• Strong verbal and written communication skills
• Relevant certification (CA...