Job Description
Start Date: ASAP
Type of Support: Voice
Work Arrangement: 100% Onsite (Quezon City)
Nature of the Account: UK Financial Collections
Shift Schedule | Restdays: Shifting schedules, UK time
Educational Requirement:
- Graduate of Bachelor's Degree
Work Experience:
- At least 2 years work experience in UK/US/AU collections, banking operations, and training in a call center or shared services environment
- Basic understanding of training methodologies applied on virtual and F2F instructor-led classes
- Excellent communication & feedback/coaching Skills
Responsibilities:
- Training Delivery & Facilitation: Conduct classroom or virtual sessions for new hires, focusing on product knowledge,...