Job Description
Summary This position serves as the Transportation Assistant in the Overton Brooks Beneficiary Travel Program of the Veteran Transportation Services (VTS). The Beneficiary Travel Program provides transportation at Government expense to beneficiaries and their attendants traveling to and from VA facilities and other places for the purpose of examination, treatment, or care. This position serves as the primary contact to Veterans and vendors for patient transportation needs. Responsibilities Reconciles vouchers against authorizations for accuracy prior to preparing certifications for payment. Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient. Regular and recurring contact with personnel external to the agency for the obtainment of services, sharing of information and authorization, clarification or denial of payment. Will work with fellow Business Office staff, other ...