Job Description
Elevate your career at Global Excel as a Bilingual Customer Service Representative, dedicated to assisting clients during travel emergencies. Contribute to a rewarding environment while showcasing your language skills.
As a vital member of the team, you will aid patients in navigating medical and non-medical issues worldwide. Bring your prior experience in customer service or telecommunications, alongside your bilingual capabilities in English and French, to this essential role. Your impact will resonate with clients in their times of need.
Key Responsibilities:
• Guide clients regarding their policy benefits and coverage
• Create initial claims and refer to appropriate healthcare services
• Approve medical tests and relay important service information
• Record and process claims interactions thoroughly
• Uphold a high level of customer service throughout
Requirements:
• Completion of college diploma or equivale...
As a vital member of the team, you will aid patients in navigating medical and non-medical issues worldwide. Bring your prior experience in customer service or telecommunications, alongside your bilingual capabilities in English and French, to this essential role. Your impact will resonate with clients in their times of need.
Key Responsibilities:
• Guide clients regarding their policy benefits and coverage
• Create initial claims and refer to appropriate healthcare services
• Approve medical tests and relay important service information
• Record and process claims interactions thoroughly
• Uphold a high level of customer service throughout
Requirements:
• Completion of college diploma or equivale...