Job Description
Rilingual Customer Support Representative Bogotá (WAHA)
Be part of a global business services environment and support strategic partners through structured communication and process optimization. This role offers exposure to international business operations, continuous learning, and professional growth within a dynamic and well-structured campaign.
What you'll be doing:
- Contact business partners nominated by regional subsidiaries.
- Manage outbound communications via phone and email.
- Follow up on assigned partners to ensure continuity and process optimization.
- Support the use and understanding of digital business solutions.
- Maintain ongoing communication to build professional relationships.
- Register activities, interactions, and updates in internal tools.
- Comply with productivity, quality, and performance indicators defined by the campaign.