Job Description
Job Description
Professional services engineer to work at NICE.
Professional Service Engineers are the customer-facing solution experts that work in tandem with the sales experts to make the go-live of a new clients account a seamless, exact, and surprisingly effortless. The main goal of the Professional Service Engineer is to create and implement the software that the client and sales agent have identified as their business solution.
Responsibilities
- Providing technical configuration and, in some cases, programming as required.
- Providing process, data and object modeling in a variety of application and database environments.
- Providing database design, development, and enhancement, as well as management and coordination of changes to existing applications.
- Providing technical architecture leadership, analysis, design, development, and enhancement.
- Maintaining expertise in industry leading contact center tech...