Job Description
Overview
We are currently seeking a UNIX & SQL Production Support Engineer/Software Development Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
We are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of Windows based application testing experience. You will work daily with a pre-assigned set of users to ensure their business-critical applications function correctly on their new Azure-hosted desktop. You will troubleshoot issues end-to-end, coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading, engineering, operations, senior management).
Key Responsibilities
- Perform application testing, defect reproduction, and regression checks before and after migration
- Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration. Issues will be routed by the helpdesk team.
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