Job Description
Job details
- Location: Burlington, ON L7L 6A3
- Salary: 36.05 hourly / 37.5 hours per week
- Terms of employment: Permanent employment, Full time
- Schedule: Morning, Day, Evening, Shift
- Start date: As soon as possible
- Source: Job Bank #
Responsibilities
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computers
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Set up equipment for employee use, perform...