Job Description
Become a User Support Technician in Burlington, ON, offering hands-on assistance to users with computer challenges. This full-time position focuses on network access, user training, and systems performance reporting.
We are searching for a dedicated User Support Technician for permanent, full-time employment. This role requires responding to user difficulties, setting up equipment, and supervising fellow technical support staff. You will also document problem-solving processes for future reference and participate in application redesigns.
Key Responsibilities:
• Provide access to computer networks efficiently
• Report computer system performance regularly
• Respond to user queries and technical difficulties
• Consult technical documents to implement solutions
• Set up equipment and ensure proper installation
Requirements:
• 7 months to 1 year of relevant experience
• College diploma or equivalent education
• Must work on-site in Burlington, ON
• Cana...
We are searching for a dedicated User Support Technician for permanent, full-time employment. This role requires responding to user difficulties, setting up equipment, and supervising fellow technical support staff. You will also document problem-solving processes for future reference and participate in application redesigns.
Key Responsibilities:
• Provide access to computer networks efficiently
• Report computer system performance regularly
• Respond to user queries and technical difficulties
• Consult technical documents to implement solutions
• Set up equipment and ensure proper installation
Requirements:
• 7 months to 1 year of relevant experience
• College diploma or equivalent education
• Must work on-site in Burlington, ON
• Cana...