Job Description
Become a Cyber Security Support Engineer with Styx Intelligence in Vancouver. Combine your technical skills with a focus on customer success in a rapidly growing setting. As a Cyber Security Support Engineer, you will be integral in onboarding and supporting clients with the Styx Intelligence product suite.
Key Responsibilities
- Serve as the primary technical resource for client onboarding
- Troubleshoot and resolve client issues effectively
- Collaborate with engineering to influence product enhancements
- Train clients on utilizing reporting tools and alerts
- Build and refine playbooks and best practices for team use
Requirements
- 2-5 years of experience in customer support or cybersecurity
- At least one relevant cybersecurity certification
- Strong communication and problem‑solving abilities
- Experience with high-risk industry clients preferred
- Ability to adapt quickly i...