Job Description
**Description**
Serves as a veterinary Technical resource for product support, compassionate customer service, and veterinary guidance in disease management and control by providing communication (telephone, email etc...) to veterinarians, veterinary support staff, BIAH employees, or animal owners about product inquiries, quality complaints, and suspected adverse events that may arise by usage of or experience with BIAH products. Responsible for determination of appropriate product and customer support in accordance with BIAH SOPs and Guidelines. Must maintain a working knowledge of regulations, policies and procedures to assure compliance with US regulations(FDA, USDA and EPA)for the capture, maintenance and reporting of adverse events and product quality complaints.
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for...
Serves as a veterinary Technical resource for product support, compassionate customer service, and veterinary guidance in disease management and control by providing communication (telephone, email etc...) to veterinarians, veterinary support staff, BIAH employees, or animal owners about product inquiries, quality complaints, and suspected adverse events that may arise by usage of or experience with BIAH products. Responsible for determination of appropriate product and customer support in accordance with BIAH SOPs and Guidelines. Must maintain a working knowledge of regulations, policies and procedures to assure compliance with US regulations(FDA, USDA and EPA)for the capture, maintenance and reporting of adverse events and product quality complaints.
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for...