Job Description
What you will do:
What you will do:
Front of House (FOH) VIP Supervisor
Reporting to the Front of House Manager, the key responsibilities for this position are:
Leading, training, supporting, coaching, motivating and managing a dedicated team of FOH employees to ensure that each VIP Guest enjoys an exceptional service experienceMaintaining a high guest satisfaction rate in all service aspects by consistently monitoring the guest’s experienceAccomplishing restaurant human resource objectives by enforcing all policies and procedures Hiring and reviewing staffing levels for host/hostesses, servers and bartenders to maximize productivityMaintaining an engaging, memorable ambience in VIP areas by controlling lighting, background music, linen service, glassware, flatware, dinnerware, monitoring food presentation, maintaining an immaculate dining areaReconciling end of the night funds Managing stress in an ...