Job Description
Virtual Card Payment Processing Specialist
In this role, you will be responsible for:
- Contact suppliers/vendors via phone to process payments directly or through websites.
- Ensure payments are authorized and posted promptly.
- Manage payment escalations.
- Post all payments accurately and within SLAs.
- Maintain thorough and accurate files and documentation.
- Collaborate with suppliers to ensure accurate payment processing details.
About you
- Excellent written and verbal English communication skills.
- Reliable and punctual with a strong work ethic.
- Strong attention to detail and ability to manage multiple tasks efficiently.
- Good communication skills and ability to interact professionally.
- Ability to work in a fast‑paced, deadline‑driven environment.
- High standards of integrity.
- Experience working with Excel and ticketing systems (Zendesk).