Job Description
Enhance customer interactions as a Voice Application Developer with Mitel. Create innovative solutions for contact center platforms, utilizing programming and AI technologies in this dynamic role.
As a Voice Application Developer, you will design and develop voice applications and integrations that address client challenges. Your responsibilities include working with IVRs, voice bots, and text interfaces, leveraging your skills in programming, middleware development, and system integrations. The role demands collaboration within multidisciplinary teams to ensure a seamless customer journey.
Key Responsibilities: • Design and build voice applications and text conversational flows • Develop middleware and backends for system integrations • Utilize REST API, JSON, and SQL in programming • Create call flow scripts using AI technologies • Collaborate with teams to support customer journey discovery
Requirements: • Bachelor’s degree in Computer Science or related f...
As a Voice Application Developer, you will design and develop voice applications and integrations that address client challenges. Your responsibilities include working with IVRs, voice bots, and text interfaces, leveraging your skills in programming, middleware development, and system integrations. The role demands collaboration within multidisciplinary teams to ensure a seamless customer journey.
Key Responsibilities: • Design and build voice applications and text conversational flows • Develop middleware and backends for system integrations • Utilize REST API, JSON, and SQL in programming • Create call flow scripts using AI technologies • Collaborate with teams to support customer journey discovery
Requirements: • Bachelor’s degree in Computer Science or related f...