Job Description
Voice Operations Specialists
We are seeking a Voice Engineer (Specialist) to be part of a highly energetic Global Voice operations team. This position requires the candidate must have 1-3 years of relevant experience in voice infrastructure support / management. The candidate must have good verbal and written communication skills; experience in monitoring, operating, implementation support and management of complex Voice infrastructure and be comfortable working in a geographically diverse environment including night shifts if required on rotational basis.
MANDATORY
- CCNP (Voice) and relevant course and working experience
RESPONSIBILITIE
SThe Voice Engineer will be part of Voice operations team responsible for proactive voice infrastructure management of the Global voice infrastructure which includes Cisco Call Manager, Call Center (Amazon Connec...