Job Description
Become a pivotal leader in after-sales as an Area After Sales Manager at Volkswagen Group Canada. This full-time role requires passion for customer satisfaction and innovative problem-solving skills.
As a core member of the Field team, you'll support dealers in Quebec to optimize their parts and service operations. Your enthusiasm and teamwork will guide dealerships in implementing business plans. Focus on financial analysis and identifying trends to enhance service offerings and ensure a high-quality customer experience.
Key Responsibilities:
• Assist dealers in executing business plans and achieving targets
• Validate dealer performance against VW operational standards
• Develop best practices for pre-paid maintenance targets
• Manage area marketing budgets for optimal ROI
• Document dealer contacts and follow-up actions
Requirements:
• Bachelor's degree – commerce or business preferred
• Minimum 3+ years of after-sales experience
• Experience supervi...
As a core member of the Field team, you'll support dealers in Quebec to optimize their parts and service operations. Your enthusiasm and teamwork will guide dealerships in implementing business plans. Focus on financial analysis and identifying trends to enhance service offerings and ensure a high-quality customer experience.
Key Responsibilities:
• Assist dealers in executing business plans and achieving targets
• Validate dealer performance against VW operational standards
• Develop best practices for pre-paid maintenance targets
• Manage area marketing budgets for optimal ROI
• Document dealer contacts and follow-up actions
Requirements:
• Bachelor's degree – commerce or business preferred
• Minimum 3+ years of after-sales experience
• Experience supervi...