Job Description
Wallenius Wilhelmsen group seeks a VP GBS Service Excellence & Support to build and lead the new GBS framework, capabilities, and support services within Global Business Services. You will shape the operating model, transition and scale support services, and build capabilities in service management, analytics, automation, and data to ensure unified, compliant, and high-quality delivery.
The role reports to the SVP GBS and is part of the GBS leadership team, with responsibility for coordinating
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