Job Description
Quebec City, Canada | Posted on 07/17/2025
The Warehouse Manager is responsible for overseeing all aspects of warehouse operations in Quebec City. This includes managing staff, maintaining inventory accuracy, and ensuring efficient receiving, staging, and dispatch of home appliances and large-format goods. The role supports six-day operations and works closely with delivery teams and logistics partners to drive timely outbound shipments and an exceptional customer experience. The Warehouse Manager also acts as a backup to the Dispatcher/Customer Care team when required and plays a key role in developing SOPs, monitoring KPIs, and upholding safety and operational standards.
Primary Duties and Responsibilities:
- Oversee all inbound and outbound warehouse activities, ensuring timely and accurate fulfillment of appliance and bulky item deliveries.
- Maintain 99% inventory accuracy through routine cycle counts, WMS tracking, and timely inspec...