Job Description
Horizon is seeking a Workplace Technology Specialist to support BHP’s operations at the Jansen Potash Mine. This role is suited for a candidate with strong desktop support experience who thrives in a dynamic environment and is interested in supporting both day-to-day operations and large-scale workplace technology events.
Key Responsibilities
- Provide support for end-user technology including desktops, laptops, and peripherals
- Troubleshoot hardware, software, and connectivity issues in a timely manner
- Support and maintain meeting room technology; exposure to AV systems is considered an asset
- Assist with large-scale events (500+ attendees) from a technical support perspective
- Deliver a high level of customer service and user support
Qualifications and Experience
- Previous experience in high-volume help desk or call centre environments
- Strong troubleshooting, communication, and i...