Job Description
Horizon is looking for a Workplace Technology Support Specialist to assist BHP at the Jansen Potash Mine. This role demands strong desktop support skills for daily operations and large-scale events.
In this position, you will provide crucial support for end-user technology, including desktops and laptops. Your expertise in troubleshooting hardware, software, and connectivity issues will enhance user experience. Candidates should possess prior experience in high-volume help desks or call centers and have an affinity for customer service.
Key Responsibilities:
• Provide end-user support for technology equipment
• Troubleshoot hardware and software issues promptly
• Maintain meeting room technology and AV systems
• Assist in technical support for large-scale events
• Deliver high-quality customer service and user support
Requirements:
• Experience in high-volume help desk environments
• Strong troubleshooting and interpersonal skills
• Ability to work inde...
In this position, you will provide crucial support for end-user technology, including desktops and laptops. Your expertise in troubleshooting hardware, software, and connectivity issues will enhance user experience. Candidates should possess prior experience in high-volume help desks or call centers and have an affinity for customer service.
Key Responsibilities:
• Provide end-user support for technology equipment
• Troubleshoot hardware and software issues promptly
• Maintain meeting room technology and AV systems
• Assist in technical support for large-scale events
• Deliver high-quality customer service and user support
Requirements:
• Experience in high-volume help desk environments
• Strong troubleshooting and interpersonal skills
• Ability to work inde...