Job Description
Drive operational excellence at Xerox as a Print Operations Site Lead, overseeing daily service delivery and customer interactions in a fast-paced environment. Lead teams and enhance client satisfaction on-site five days a week.
As the Delivery Account Operations Associate – Site Lead at Xerox, you'll be the main on-site representative ensuring seamless operations and customer support. This leadership role involves managing workflows, supporting device performance, and meeting service level expectations. You'll partner closely with customers and internal teams to foster collaboration and continuous improvement.
Key Responsibilities:
• Lead daily on-site operations for efficient workflow
• Serve as the primary point of contact for stakeholders
• Monitor service metrics for device uptime
• Coordinate on-site staff through effective scheduling
• Oversee equipment functionality and maintenance
Requirements:
• Experience in print or office services
• Strong com...
As the Delivery Account Operations Associate – Site Lead at Xerox, you'll be the main on-site representative ensuring seamless operations and customer support. This leadership role involves managing workflows, supporting device performance, and meeting service level expectations. You'll partner closely with customers and internal teams to foster collaboration and continuous improvement.
Key Responsibilities:
• Lead daily on-site operations for efficient workflow
• Serve as the primary point of contact for stakeholders
• Monitor service metrics for device uptime
• Coordinate on-site staff through effective scheduling
• Oversee equipment functionality and maintenance
Requirements:
• Experience in print or office services
• Strong com...