Job Description
Horatio is looking for a Zendesk Implementor in Bogotá, Colombia, to lead the design and deployment of Zendesk environments for clients. The role focuses on architecting solutions and managing multi-channel configurations.
The ideal candidate should have extensive experience with Zendesk, advanced technical skills, and the ability to drive operational excellence in customer experiences. Responsibilities include full-cycle implementations and maintaining KPI dashboards.
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