Business Development Manager - MICE
Job Description
We are seeking a dynamic **Business Development Manager** **– MICE** to drive non-residential event sales across our three properties: InterContinental Malta, voco Malta, and Holiday Inn Express Malta.
This role is 100% focused on the local market, targeting corporate groups, local DMCs, event organizers, and direct evet business. Additionally, the position includes responsibility for sales promotions of our key F&B venues, ensuring optimal exposure and revenue generation.
**KEY RESPONSIBILITIES:**
**_MICE Sales & Business Development_**
+ Identify, develop, and maintain relationships with local MICE clients, DMCs, corporate event organizers, and agencies to drive group and event bookings.
+ Proactively selling meeting spaces, conference facilities, and non-residential event solutions across our three properties.
+ Conduct site inspections, client meetings, and presentations to secure new business.
+ Collaborate with the Operations and Groups & Events teams to ensure seamless event execution and client satisfaction.
+ Negotiate contracts and close sales deals while ensuring profitability and guest satisfaction.
**_End-to-End Event Management_**
+ Overlooking key events from initial inquiry to post-event follow-up, ensuring flawless execution.
+ Coordinate with clients, Groups & Events, and other internal departments (F&B, Banqueting, AV, Front Office, Housekeeping, etc.), and external vendors to deliver seamless experiences.
+ Oversee event logistics, including setup, catering, technical requirements, and guest experience.
+ Ensure high levels of guest satisfaction, operational efficiency, and brand standards.
+ Provide on-site support and problem-solving during events to guarantee smooth operations.
+ Conduct post-event debriefs and gather client feedback for continuous improvement.
**_F&B Sales Promotions & Collaboration_**
+ Lead sales promotions for key F&B venues, such as SkyBeach, SkyHigh, Paranga, BeachClub, Al Fresco Garden, Level 13 with a primary focus on LUMI at voco Malta
+ Partner with Groups & Events, F&B and marketing teams to create promotions, packages, and activations for corporate clients and private events.
+ Develop and maintain strong relationships with local event planners, social event organizers, and private dining groups to drive F&B revenue.
**_Market Strategy & Reporting_**
+ Analyse market trends, competitor activity, and client feedback to adapt sales strategies accordingly.
+ Work closely with the DOSM & Groups & Events department to develop and execute sales plans aligned with revenue goals.
+ Track, report, and forecast sales performance through CRM systems and internal reporting tools.
**EXPERIENCE AND QUALIFICATION:**
+ Minimum 2-3 years’ experience as MICE Sales Manager or in similar position with proven experience in the luxury and leisure Hospitality industry
+ Driven individual with the ability to consistently achieve or exceed targets
+ Self-motivated individual who possesses a "go-getter" attitude, driven by passion to overcome obstacles and embrace challenges with a positive mind-set
+ Excellent sales and negotiation skills and ability to work independently with a high level of accountability
+ Proven ability to convey, present, and persuade effectively across all levels of the organization.
+ Team player who values collaboration, knowledge-sharing, and fosters a positive company culture
**What We Offer**
+ Competitive remuneration package and benefits, including global hotel discounts across IHG’s 6,400+ properties.
+ Access to IHG University online learning platform to support continuous professional growth.
+ A collaborative, inclusive, and supportive work environment.
+ Career development opportunities within one of the world’s leading hotel groups.
you are passionate about building relationships, results-driven, and eager to grow your career in sales, business development, and client relations within a dynamic hospitality environment, we would love to hear from you!
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This role is 100% focused on the local market, targeting corporate groups, local DMCs, event organizers, and direct evet business. Additionally, the position includes responsibility for sales promotions of our key F&B venues, ensuring optimal exposure and revenue generation.
**KEY RESPONSIBILITIES:**
**_MICE Sales & Business Development_**
+ Identify, develop, and maintain relationships with local MICE clients, DMCs, corporate event organizers, and agencies to drive group and event bookings.
+ Proactively selling meeting spaces, conference facilities, and non-residential event solutions across our three properties.
+ Conduct site inspections, client meetings, and presentations to secure new business.
+ Collaborate with the Operations and Groups & Events teams to ensure seamless event execution and client satisfaction.
+ Negotiate contracts and close sales deals while ensuring profitability and guest satisfaction.
**_End-to-End Event Management_**
+ Overlooking key events from initial inquiry to post-event follow-up, ensuring flawless execution.
+ Coordinate with clients, Groups & Events, and other internal departments (F&B, Banqueting, AV, Front Office, Housekeeping, etc.), and external vendors to deliver seamless experiences.
+ Oversee event logistics, including setup, catering, technical requirements, and guest experience.
+ Ensure high levels of guest satisfaction, operational efficiency, and brand standards.
+ Provide on-site support and problem-solving during events to guarantee smooth operations.
+ Conduct post-event debriefs and gather client feedback for continuous improvement.
**_F&B Sales Promotions & Collaboration_**
+ Lead sales promotions for key F&B venues, such as SkyBeach, SkyHigh, Paranga, BeachClub, Al Fresco Garden, Level 13 with a primary focus on LUMI at voco Malta
+ Partner with Groups & Events, F&B and marketing teams to create promotions, packages, and activations for corporate clients and private events.
+ Develop and maintain strong relationships with local event planners, social event organizers, and private dining groups to drive F&B revenue.
**_Market Strategy & Reporting_**
+ Analyse market trends, competitor activity, and client feedback to adapt sales strategies accordingly.
+ Work closely with the DOSM & Groups & Events department to develop and execute sales plans aligned with revenue goals.
+ Track, report, and forecast sales performance through CRM systems and internal reporting tools.
**EXPERIENCE AND QUALIFICATION:**
+ Minimum 2-3 years’ experience as MICE Sales Manager or in similar position with proven experience in the luxury and leisure Hospitality industry
+ Driven individual with the ability to consistently achieve or exceed targets
+ Self-motivated individual who possesses a "go-getter" attitude, driven by passion to overcome obstacles and embrace challenges with a positive mind-set
+ Excellent sales and negotiation skills and ability to work independently with a high level of accountability
+ Proven ability to convey, present, and persuade effectively across all levels of the organization.
+ Team player who values collaboration, knowledge-sharing, and fosters a positive company culture
**What We Offer**
+ Competitive remuneration package and benefits, including global hotel discounts across IHG’s 6,400+ properties.
+ Access to IHG University online learning platform to support continuous professional growth.
+ A collaborative, inclusive, and supportive work environment.
+ Career development opportunities within one of the world’s leading hotel groups.
you are passionate about building relationships, results-driven, and eager to grow your career in sales, business development, and client relations within a dynamic hospitality environment, we would love to hear from you!
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.