Business Planning Manager or Senior Manager - Strategy Planning Section, Business Management Department, Logistics Business(C&M)

Description

Business Overview

The Rakuten Group offers over 70 services in Japan and overseas across a wide range of fields, including internet services such as e-commerce, travel, and digital content; credit cards; fintech (financial) services such as banking, securities, electronic money, and smartphone app payments; mobile services such as mobile carrier operations; and even professional sports. By organically linking these services through membership, centered on Rakuten members, we have formed a unique Rakuten Ecosystem."

*Rakuten's Business in Numbers

Department Overview

The Logistics Business is a division established to build the foundation for next-generation e-commerce by considering the ideal role Rakuten's logistics should play throughout the entire supply chain, from product arrival to delivery to end users. We currently provide the following two services:
1. We provide a wide range of services, from sales to service and business planning, for logistics services (Rakuten Super Logistics) for clients who open stores on Rakuten Ichiba.
2. We act as a 3PL partner, coordinating with the logistics departments of Rakuten's first-party e-commerce sites, such as Rakuten 24 and Rakuten Fashion.

In July 2021, Rakuten Group, Inc. and Japan Post Co., Ltd., a subsidiary of Japan Post Holdings Co., Ltd., will establish a new company, " JP Rakuten Logistics, Inc." By incorporating our investment and development of labor-saving, automated logistics centers into Japan Post's delivery network and jointly operating them, we will achieve logistics DX and aim to improve customer UX, shorten lead times, increase logistics efficiency, and maximize capacity.

Rakuten Logistics Business:
JP Rakuten Logistics:

Position:

Why We Hire
The logistics and delivery industry faces various challenges, including increased volume due to the expansion of online businesses, work hour restrictions, and chronic labor shortages. We are responsible for the Rakuten Group's e-commerce logistics, and are working to build advanced logistics services to strengthen logistics, one of Rakuten Ichiba's most important strategies. As pioneers in creating delivery processes to ensure products shipped from e-commerce logistics warehouses are delivered to customers reliably, we want to build and improve the foundations for innovation. We are looking for someone who can help us solve the difficult business challenges in e-commerce logistics associated with this mall-type business model.

Attractive Points
Attractive Points of the Business or Organizational Phase
- Through logistics, you can be involved in logistics from upstream to downstream (delivery)
- Be involved in one of Rakuten Ichiba's most important strategies
- Improve your business planning skills in a position close to management
- Be involved in the process of expanding the business

Attractive Points of Discretion and Organizational Culture
- Being a small organization allows you to participate in decision-making with a sense of speed
- Work with discretion as a business planner

Career Steps (Skills Acquired and Career Path)
- Build a career in business planning and other areas

Position Details
You will be responsible for solving business and management issues to ensure the smooth operation of the logistics business, as well as general management and project management.

Major Duties
- Business plan formulation
- Consideration and implementation of business improvements
- Negotiations with related departments and project management
- External negotiations

Specific Project Examples

- Project to reduce delivery costs through the establishment of a direct delivery network from distribution centers.(Released)

- Project to improve delivery efficiency by releasing a "consolidation app" for users.(Released)

- Project to expand cargo volume by increasing the range of products handled by Rakuten Super Logistics.(Ongoing)

Work Environment

Organizational Structure
- Overall Business: Approximately 110 people
- Strategy Planning Section : 10 people
Senior Manager: 1 / Managers: 2 (one of whom also serves as Senior Manager)
Assistant Managers: 3 (one of whom also serves as Manager)
Members: 5
- Team Ratio: New Graduates (2) / Mid-Career (8)

Background of Mid-Career Hires
- Experience in logistics planning in the e-commerce industry
- Experience at a major delivery company Experience in logistics system development
- System planning experience at a B2B logistics company
- SCM department in the airline industry

Examples of successful career paths for mid-career hires
- Promoted to manager within four years of joining the company and currently serving as a manager
- Promoted to leadership within two years of joining the company and currently serving as a manager candidate

Mandatory Qualifications:

- Experience in corporate planning or business improvement in a position close to executive management
- Experience managing cross-company projects
- Communication skills to work smoothly with various types of colleagues
- Business-level office automation skills (email, Excel formulas, etc.)
- 1+ years of people management experience

Desired Qualifications:

- Experience in a corporate planning department or consulting firm
- Planning experience
- Project management experience
- SQL skills/data analysis experience
- Work experience in the logistics or e-commerce industry