Client Advisor - Bahrain

Client Advisor - Bahrain




Reference:


FEND
Job title:


Client Advisor - Bahrain
Job function:


Retail
Experience:


Minimum 3 years
Country/Region:


Bahrain
Contract Type:


Permanent Job
Position:


As a Fendi Ambassador you will be responsible to provide an elevate and luxurious customer journey to each client through Brand DNA Discovery, building loyalty and recruit new clients while achieving and exceeding individual and store sales goals.



Main Responsibilities

Lead individual sales and achieve performance targets and KPIs

Engage in upselling, cross selling and multiple selling for all product categories

Grant an outstanding service to the clients in compliance with the company guidelines

Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools

Manage customer service quality, to meet customer expectations by offering professionalism and human touch

Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input

Support the store operations activities



Profile:

3+ years’ experience in Fashion/Luxury sales

Bachelor’s Degree or equivalent is preferred

Passion for retail and fashion trends

Excellent communication skills, self-reliant, friendly and patient

Organization, professionalism, self-confidence
* Fluent Arabic and English, additional languages will be a plus