Client HRP
Job Description
**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.
**Your role and responsibilities**
As a Client HR Partner, you will be a trusted business advisor/partner, responsible for working closely with business unit executives, line management, and other functional areas to pro-actively address critical business needs and/or resolve issues related to workforce development and productivity. Role expectation:
Client Engagement
*
Drive IBM’s Talent strategy across one or multiple business units and create talent plans/solutions in partnership with clients to deliver on key business and talent outcomes
*
Engage with clients using the defined dashboards and promotes adoption of tooling and program design according to the standardized HR Offering ensuring minimal HRP dependency.
*
Coach leaders on leadership behaviours, improving employee engagement and creating an inclusive culture. Create leadership interventions as needed
*
Support Market/Country talent strategy by driving employee relations locally
*
Deliver HR offerings/solutions in partnership with the Team HR Partners
Site/Location Responsibilities (if applicable)
*
Act as company representative on site, towards managers, employees, and employee representatives
*
Monitor employee engagement, handle employee relations issues, and advise on site activities to drive return-to-office initiatives
*
Partner with site stakeholders to ensure employee safety and well-being, including active participation on the Crisis Management Team
Transformation & Automation
*
Look for ways to enhance the client experience, identifying/surfacing opportunities for elimination, simplification and automation
*
Partner with HR offerings in the design and delivery of HR offerings to improve through continuous feedback loop
Ways of Working
*
Integrate & Collaborate across HR - with Team HRP / BU HRP /Market & Country HRP and HR Offering teams.
*
Use analytics to build deeper understanding of the dynamics and drive actionable insights
*
Ability to actively integrate the HR offerings so we show up as one team in delivering value to the business
*
Knowledgeable in labour/legal matters for the Market/Country where they operate and applied s as appropriate
*
Complete the HR learning roadmap and required badges to continuously upskill. Embrace HR cognitive solutions and new ways of working.
**Required technical and professional expertise**
· Minimum of 5 years of experience including: a solid understanding of HR disciplines such as compensation; talent management; employee relations, etc.
· Utilizing strong project and program management skills and an ability to manage multiple priorities at once.
· Producing, analysing and interpreting HR metrics and reporting for the business unit.
· Consultative skills to work closely with business leaders.
Prior experience as Human Resources generalist or HR specialist role.
**Preferred technical and professional experience**
· Prefer a minimum of 8 years’ experience in collaborating across HR teams, business unit teams, and other functional areas.
· Candidate should have solid analytic and reporting skills, with demonstrated expertise with Microsoft Office Suite.
· HR Professional certification is a plus.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.
**Your role and responsibilities**
As a Client HR Partner, you will be a trusted business advisor/partner, responsible for working closely with business unit executives, line management, and other functional areas to pro-actively address critical business needs and/or resolve issues related to workforce development and productivity. Role expectation:
Client Engagement
*
Drive IBM’s Talent strategy across one or multiple business units and create talent plans/solutions in partnership with clients to deliver on key business and talent outcomes
*
Engage with clients using the defined dashboards and promotes adoption of tooling and program design according to the standardized HR Offering ensuring minimal HRP dependency.
*
Coach leaders on leadership behaviours, improving employee engagement and creating an inclusive culture. Create leadership interventions as needed
*
Support Market/Country talent strategy by driving employee relations locally
*
Deliver HR offerings/solutions in partnership with the Team HR Partners
Site/Location Responsibilities (if applicable)
*
Act as company representative on site, towards managers, employees, and employee representatives
*
Monitor employee engagement, handle employee relations issues, and advise on site activities to drive return-to-office initiatives
*
Partner with site stakeholders to ensure employee safety and well-being, including active participation on the Crisis Management Team
Transformation & Automation
*
Look for ways to enhance the client experience, identifying/surfacing opportunities for elimination, simplification and automation
*
Partner with HR offerings in the design and delivery of HR offerings to improve through continuous feedback loop
Ways of Working
*
Integrate & Collaborate across HR - with Team HRP / BU HRP /Market & Country HRP and HR Offering teams.
*
Use analytics to build deeper understanding of the dynamics and drive actionable insights
*
Ability to actively integrate the HR offerings so we show up as one team in delivering value to the business
*
Knowledgeable in labour/legal matters for the Market/Country where they operate and applied s as appropriate
*
Complete the HR learning roadmap and required badges to continuously upskill. Embrace HR cognitive solutions and new ways of working.
**Required technical and professional expertise**
· Minimum of 5 years of experience including: a solid understanding of HR disciplines such as compensation; talent management; employee relations, etc.
· Utilizing strong project and program management skills and an ability to manage multiple priorities at once.
· Producing, analysing and interpreting HR metrics and reporting for the business unit.
· Consultative skills to work closely with business leaders.
Prior experience as Human Resources generalist or HR specialist role.
**Preferred technical and professional experience**
· Prefer a minimum of 8 years’ experience in collaborating across HR teams, business unit teams, and other functional areas.
· Candidate should have solid analytic and reporting skills, with demonstrated expertise with Microsoft Office Suite.
· HR Professional certification is a plus.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.