Clinical Education Specialist - CT
Job Description
**Job Description Summary**
The role is responsible for providing formal technical and clinical training to customers that have purchased GE HealthCare CT products. Responsibilities include on-going post-sale customer support, on-site clinical visits for education sessions. Responsibilities will include also product demonstrations during pre-sale activities and congresses.
**Job Description**
**Key responsibilities include:**
+ Provide technical and clinical information to customer by demonstrating the full range of CT product features and benefits.
+ Develop, coordinate and deliver product training to customers on software and applications of the GE HealthCare CT portfolio of scanners and post-processing workstation.
+ Monitor and control customer satisfaction through continuing education trainings, optimization of the performances of the GE HealthCare equipment utilized by users.
+ Support trade shows and professional conferences by performing GE HealthCare product demonstration and workstation promotion as well as customer training.
+ Use product knowledge to assist commercial and marketing teams in developing sales tools.
+ Provide post-training reports, regular feedback on customer satisfaction and needs to the internal Sales and Service organization.
**Required Qualifications:**
+ Qualified radiographer or Master’s Degree in Radiography / MedicalPhysics / Biomedical Engineer or related with experience working clinically within CT
+ Easy to establish relationship with people, open and flexible to work outside of the office
+ Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
+ Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
+ Self-motivated and proactive, with a keen ability to identify opportunities for improvement and take decisive action to enhance processes and outcomes
+ Team oriented with a customer satisfaction mindset
+ Ability to multi-task effectively and manage multiple priorities at one time
+ Strong presentation skills (public speaking and lecture experience desired)
+ Proficiency in effective communication using the local language
+ Willingness to travel extensively within your specified geographic region and be present at customer sites for 70-80% of the working time (on average annually)
+ Valid driving license
+ Required languages: Czech or Slovak AND English
+ Computer skills
**Preferred Qualifications:**
+ Technical background on GE HealthCare technology physics, medical etc. Basic clinical/medical background is also requested.
+ Three or more years of demonstrated clinical scanning skills in CT modality
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**Additional Information**
**Relocation Assistance Provided:** No
The role is responsible for providing formal technical and clinical training to customers that have purchased GE HealthCare CT products. Responsibilities include on-going post-sale customer support, on-site clinical visits for education sessions. Responsibilities will include also product demonstrations during pre-sale activities and congresses.
**Job Description**
**Key responsibilities include:**
+ Provide technical and clinical information to customer by demonstrating the full range of CT product features and benefits.
+ Develop, coordinate and deliver product training to customers on software and applications of the GE HealthCare CT portfolio of scanners and post-processing workstation.
+ Monitor and control customer satisfaction through continuing education trainings, optimization of the performances of the GE HealthCare equipment utilized by users.
+ Support trade shows and professional conferences by performing GE HealthCare product demonstration and workstation promotion as well as customer training.
+ Use product knowledge to assist commercial and marketing teams in developing sales tools.
+ Provide post-training reports, regular feedback on customer satisfaction and needs to the internal Sales and Service organization.
**Required Qualifications:**
+ Qualified radiographer or Master’s Degree in Radiography / MedicalPhysics / Biomedical Engineer or related with experience working clinically within CT
+ Easy to establish relationship with people, open and flexible to work outside of the office
+ Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
+ Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
+ Self-motivated and proactive, with a keen ability to identify opportunities for improvement and take decisive action to enhance processes and outcomes
+ Team oriented with a customer satisfaction mindset
+ Ability to multi-task effectively and manage multiple priorities at one time
+ Strong presentation skills (public speaking and lecture experience desired)
+ Proficiency in effective communication using the local language
+ Willingness to travel extensively within your specified geographic region and be present at customer sites for 70-80% of the working time (on average annually)
+ Valid driving license
+ Required languages: Czech or Slovak AND English
+ Computer skills
**Preferred Qualifications:**
+ Technical background on GE HealthCare technology physics, medical etc. Basic clinical/medical background is also requested.
+ Three or more years of demonstrated clinical scanning skills in CT modality
\#LI-AO1
\#LI-HYBRID
**Additional Information**
**Relocation Assistance Provided:** No