Commercial Cards Product Lead, SVP, Hong Kong
Job Description
_Citi Commercial Cards is the leading provider of Commercial Card solutions to multi-national companies, middle market and public sector clients, offering global payment capabilities in over 100 countries; where North Asia (JANA) and South Asia (AS) clusters play a pivotal role in the overall franchise. The business is focused at providing Travel & Entertainment (T&E) and Business-to-Business (B2B) product verticals which form the core of Citi’s business spend management offering._
_This role drives execution of Citi’s business growth strategy & commercialization across all product segments across T&E and B2B flows for Hong Kong market, being a key hub for business activities in Greater China space. The Product Manager is a senior management level position responsible for setting product, client, financial strategy and then executing this strategy within the pre-defined remit. Additionally, this role will be responsible for the development of product plans, commercialization strategies, and tactics while coordinating with the Regional/Global teams and in co-operation with stakeholders across franchise._
**_Responsibilities:_**
+ _Supervise day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results._
+ _Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients._
+ _Direct and oversee all aspects of program life cycle management including market demands, technology & competition trends, client issue resolutions and their management._
+ _Drive towards the achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans_
+ _Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions_
+ _Lead innovation by working with external partners (especially in Visa and Mastercard) to develop products, manage ongoing relationships, exercise control over resources, policy formation, and planning, and prepare agreements_
+ _Manage & collaborate with internal stakeholders, including Operations, Technology, Service on country as well as regional level._
+ _Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards._
**_Qualifications:_**
+ _10+ years of experience, preferably across Banking & Payments spaces._
+ _Expertise in Commercial cards and/or Payables experience a distinct advantage._
+ _Familiarity with Asia / Greater China business trends, markets specifics and nuances._
+ _Proven record of successful execution of partnerships and/or successful product ventures._
+ _Driven, results-oriented, critical thinker, with strong project management / product lifecycle skills_
+ _Demonstrated analytical, problem-solving and decision-making skills_
+ _Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements_
+ _Ability to work in a team-oriented environment_
+ _Strong and clear communicator at strategic, as well as tactical level in a matrixed and cross-functional environment of a global financial organization._
+ _Languages: Fluency in English and Mandarin/Cantonese, any other North Asia language is an advantage_
**_Education:_**
+ _Bachelor’s degree/University degree or equivalent experience_
+ _Master’s degree is an advantage_
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**Job Family Group:**
Product Management and Development
------------------------------------------------------
**Job Family:**
Product Management
------------------------------------------------------
**Time Type:**
Full time
------------------------------------------------------
**Most Relevant Skills**
Please see the requirements listed above.
------------------------------------------------------
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
------------------------------------------------------
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._
_View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
_This role drives execution of Citi’s business growth strategy & commercialization across all product segments across T&E and B2B flows for Hong Kong market, being a key hub for business activities in Greater China space. The Product Manager is a senior management level position responsible for setting product, client, financial strategy and then executing this strategy within the pre-defined remit. Additionally, this role will be responsible for the development of product plans, commercialization strategies, and tactics while coordinating with the Regional/Global teams and in co-operation with stakeholders across franchise._
**_Responsibilities:_**
+ _Supervise day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results._
+ _Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients._
+ _Direct and oversee all aspects of program life cycle management including market demands, technology & competition trends, client issue resolutions and their management._
+ _Drive towards the achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans_
+ _Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions_
+ _Lead innovation by working with external partners (especially in Visa and Mastercard) to develop products, manage ongoing relationships, exercise control over resources, policy formation, and planning, and prepare agreements_
+ _Manage & collaborate with internal stakeholders, including Operations, Technology, Service on country as well as regional level._
+ _Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards._
**_Qualifications:_**
+ _10+ years of experience, preferably across Banking & Payments spaces._
+ _Expertise in Commercial cards and/or Payables experience a distinct advantage._
+ _Familiarity with Asia / Greater China business trends, markets specifics and nuances._
+ _Proven record of successful execution of partnerships and/or successful product ventures._
+ _Driven, results-oriented, critical thinker, with strong project management / product lifecycle skills_
+ _Demonstrated analytical, problem-solving and decision-making skills_
+ _Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements_
+ _Ability to work in a team-oriented environment_
+ _Strong and clear communicator at strategic, as well as tactical level in a matrixed and cross-functional environment of a global financial organization._
+ _Languages: Fluency in English and Mandarin/Cantonese, any other North Asia language is an advantage_
**_Education:_**
+ _Bachelor’s degree/University degree or equivalent experience_
+ _Master’s degree is an advantage_
------------------------------------------------------
**Job Family Group:**
Product Management and Development
------------------------------------------------------
**Job Family:**
Product Management
------------------------------------------------------
**Time Type:**
Full time
------------------------------------------------------
**Most Relevant Skills**
Please see the requirements listed above.
------------------------------------------------------
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
------------------------------------------------------
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._
_View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.