Customer experience lead & training coordinator

A retail company in South Africa seeks a Customer Experience Administrator to provide essential support for service delivery. The role involves training staff, managing customer queries, and ensuring efficient operational processes. Candidates should have at least 4 years of experience in customer experience roles, strong leadership and multitasking abilities, and proficiency in Microsoft Office. A valid driver's license is advantageous. This role is vital for achieving departmental SLAs while reflecting the company's values.#J-18808-Ljbffr