Global Head of Patient Services & Intercom Ops

A leading telemedicine company is seeking a Head of Patient Services to lead a global support team. This role requires extensive experience in customer service leadership, particularly in tech-enabled services. Key responsibilities include managing a team of ~60 representatives and optimizing processes using Intercom. The ideal candidate possesses strong analytical and communication skills, ensuring excellent patient experience in a fast-paced environment. This position offers flexible work hours and a supportive culture.
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