Market Research Administrative Assistant

📍 Location
Japan, Tokyo
⏰ Job Type
FULL_TIME
📅 Posted
January 13, 2026
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Job Description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
ZS’s Corporate Enterprise Functions operate the firm’s core internal functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee.
MARKET RESEARCH ASSISTANT
We seek organized and energetic professionals to manage qualitative research logistics and research vendors and capture and analyze qualitative data as part of multiple consulting team engagements. Market Research Assistants are responsible for supporting project teams with logistics related to delivering market research and qualitative data capture. These professionals will be part of our Research Support Group (RSG) and be based in our Tokyo office.
What you'll do: 
Manage processes to aid in the completion of projects (e-mail correspondence, vendor quote generation and comparison, interview scheduling, vendor coordination, invoice processing etc.);
Organize and confirm that logistics have been arranged for project teams;
English, Korean, and Japanese note taking for research teams during research interviews;
Collaborate with project teams as a team member as needed;
Prepare and organize project documents (archiving meeting / support materials);
Maintaining a good working relationship with market research sub-contractors.
What you’ll bring:
High school diploma required; post-secondary education or Associate's/Bachelor's degree strongly preferred;
2 - 4+ years of work experience;
Full professional working proficiency of English, Korean, and Japanese;
Computer fluency with MSOffice (Word, PowerPoint, Excel) and Outlook;
Strong oral and written communication skills;
Strong attention to detail;
Problem solving skills;
Ability to manage a wide variety of tasks and meet deadlines;
Ability to follow instructions and to work independently;
Efficient typing skills to allow for real time note taking.
How you’ll grow:
Cross-functional skills development & custom learning pathways
Milestone training programs aligned to career progression opportunities
Internal mobility paths that empower growth via s-curves, individual contribution and role expansions
Hybrid working model:
ZS is committed to a Flexible and Connected way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. 
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Market Research Administrative Assistant

Job Description

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