Murex Support Analyst
Job Description
Company Description
Meritis is an IT consulting, management and development firm founded in 2007, with offices in Paris, Sophia-Antipolis, Aix-en-Provence, Montpellier, Toulouse, Nantes, Lille, ... And now Portugal Our mission ? To connect the best talents with companies, and give them a head start.
We support our clients in all their digital transformation needs through a wide range of areas of expertise: Software Engineering, Finance, Project Management, DevOps, Data, Cloud, Cybersecurity and Agility.
We are active in the banking, insurance, telecommunications, industry and transport sectors, and today 40% of CAC40 companies are Meritis clients.
Guided by our values of high standards, humility, benevolence and proximity, we now employ over 900 people.
We make it a point of honor to be close to our employees and to provide them with individualized support, whatever their position within the company.
Certified Great Place To Work since 2013, our concept of well-being at work goes far beyond a simple label, and it's our employees who speak best of it:
Job Description
The mission of the Functional Support Analyst will be under the control of a support leader to :
- Support Murex Front office users : assist users worldwide (Trading, Risk, Back Office, Regulatory/Compliance, …) with responsiveness and efficiency,
- Monitor & follow up Murex Production chain (End of Day Reporting, Performance optimization, Process securitization & robustness),
- Analyze, investigate & resolve production issues with collaboration with Vendor and Natixis IT Murex teams,
- Regularly communicate the production status with Murex clients, ensure the quality of service and facilitate knowledge sharing within the support analyst team.