Remote Delivery Centers (xDC) Framework Lead
Job Description
Why SoftwareOne?
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
The role
Are you ready to lead a global transformation in how technology services are delivered? SoftwareOne is looking for a visionary leader to design, evolve, and govern our worldwide delivery framework, uniting nearshore and offshore teams across geographies, service lines, and customers.
As the xDC Framework Lead, you’ll be at the forefront of innovation, creating scalable, high-quality, and consistent service delivery across our international network of delivery centres. This isn’t just a leadership role—it’s your opportunity to shape the future of remote delivery and leave a global impact.
What You’ll Do:
+ Define and implement a world-class global delivery framework across all our centres.
+ Lead the rollout, adoption, and integration of the framework worldwide.
+ Drive change, efficiency, and innovation across distributed teams.
+ Build a customer-centric culture and a high-performing network of delivery hubs.
+ Establish KPIs, metrics, and continuous improvement programs to measure success.
+ Partner with leaders across CoEs, sales, and service lines to maximize business impact.
What we need to see from you
+ Strategic thinker with experience in global services delivery, operations, or transformation.
+ Proven ability to design and implement operating models across multiple geographies.
+ Skilled in leading distributed, nearshore/offshore teams and driving cultural change.
+ Exceptional stakeholder management and influencing skills at senior leadership level.
+ Experience applying Agile, DevOps, ITIL, and continuous improvement principles.
+ Inspiring communicator and thought leader ready to take our delivery network to the next level.
Full Information Provided on Job Description!
Job Function
Software & Cloud
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected] .
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
The role
Are you ready to lead a global transformation in how technology services are delivered? SoftwareOne is looking for a visionary leader to design, evolve, and govern our worldwide delivery framework, uniting nearshore and offshore teams across geographies, service lines, and customers.
As the xDC Framework Lead, you’ll be at the forefront of innovation, creating scalable, high-quality, and consistent service delivery across our international network of delivery centres. This isn’t just a leadership role—it’s your opportunity to shape the future of remote delivery and leave a global impact.
What You’ll Do:
+ Define and implement a world-class global delivery framework across all our centres.
+ Lead the rollout, adoption, and integration of the framework worldwide.
+ Drive change, efficiency, and innovation across distributed teams.
+ Build a customer-centric culture and a high-performing network of delivery hubs.
+ Establish KPIs, metrics, and continuous improvement programs to measure success.
+ Partner with leaders across CoEs, sales, and service lines to maximize business impact.
What we need to see from you
+ Strategic thinker with experience in global services delivery, operations, or transformation.
+ Proven ability to design and implement operating models across multiple geographies.
+ Skilled in leading distributed, nearshore/offshore teams and driving cultural change.
+ Exceptional stakeholder management and influencing skills at senior leadership level.
+ Experience applying Agile, DevOps, ITIL, and continuous improvement principles.
+ Inspiring communicator and thought leader ready to take our delivery network to the next level.
Full Information Provided on Job Description!
Job Function
Software & Cloud
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected] .
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.